KNAPP SERVICE KOBLENZ GMBH

SAP SUPPORT (CROSS-MODULE), SAP BASIS & HOSTING AFTER CARVE OUT

HIGHLIGHT

Outsourcing of payroll accounting &
hosting of systems

INDUSTRY

Vehicle installation, overhaul of installation kits, manufacturing of wire harnesses

SOLUTION

SAP HCM & SAP Basis support and IT hosting

Knapp – about the company

The Knapp Service Koblenz GmbH, used to be part of the Kissling Gruppe before becoming independent in 2019. With around 50 members of staff, Knapp is specialized in the areas of vehicle installation and overhaul, building groups and cabins. In addition, the company has many years of experience in the development and manufacturing of wire harnesses and installation kits.

Knapp Logo

The project

As an IT full-service provider, the abilis provided services ranging from SAP hosting, over SAP Basis support, to cross-module SAP support, including on SAP HCM.
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STARTING POSITION

At the beginning, the Knapp Service Koblenz GmbH used the SAP HCM system of its former parent company Kissling. Upon becoming independent, this area was operated on an own SAP system. Meanwhile, both the company structure and base changed.

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Scope of services

Through the carve out, the abilis GmbH became the IT full-service provider of the Knapp Service Koblenz GmbH. Knapp’s new SAP system is being hosted in our own datacenter. We are also responsible for consulting on all SAP modules.

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Specific requirements

Through the full outsourcing of the SAP HR management processes, the abilis SAP HR Team took on responsibility for, e.g., the communication with authorities, payroll accounting, master data maintenance, or SP installation. Knapp continues to take care of time accounting.

The added benefits of our solution

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Cross-module problems can be fixed rapidly through all-round support

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The employees of Knapp are disburdened by holistic support

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Highest availability for the SAP systems through SAP Basis support and hosting in our high-efficiency datacenter

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Secure payroll accounting through support with master data management

Our day-to-day business is made easier through the reliable and competent support with HR-related matter by the abilis GmbH. The SAP Team is always available and ensure uncomplicated communication and safe collaboration through fast responses.

Jakob Petrovic, Head of Accounting and Controlling

Let’s make IT work!

We look forward to hearing from you.